I'm under 18, can I sign up?
Of course, you can sign up from the age of 13!
Our goal is to provide the best banking experience for young people.

We’ll simply ask for confirmation from a parent or legal guardian to open the account.
How do I register for Vybe?
1. Sign up with your email
2. Validate your activation link
3. Fill in your phone number so that we can notify you when your card arrives
4. You are now registered and can start referring! (Remember: refer your friends with your referral code and you’ll each receive £2)


How do referrals work?
It’s just three simple steps:

  1. Sign up and receive your referral link
  2. Share it with friends who haven’t signed up yet
  3. Make sure they’ve validated their registration. You and your friend then receive £2 each! There’s no limit on how many friends you can refer!
I didn't receive my activation email, what can I do?
If you didn't receive your email, please check that:
1. You entered your email correctly
2. Your activation email is not in your junk folder.

If you don't receive your email after an hour and you’ve checked the above points, contact us by email at contact.uk@vybecard.com, we will be happy to help you and fix the situation together 😉
My referral link doesn't work, what can I do?
This usually never happens but:

1. Check that the referred person does not already have a Vybe account. You can only refer people who have not yet registered.
2. Next, check that your friend has validated their registration
3. If there’s another issue, don't hesitate to contact us by email: contact.uk@vybecard.com, we’ll answer all your questions ❤️
When will I receive my Vybe card?
We're working very hard to get your card in your hands ASAP. We’ll let you know as soon as it is your turn to get one!

Join the waiting list now and be one of the first to get your card! 🔥
How do I get my referral link?
All you have to do is join the waiting list and you’ll have access to your referral link. The more people you refer, the higher up you’ll get on the waiting list 😉
Is my personal data protected?
In the UK your data is protected by the GDPR Directive as implemented and modified by the Data Protection Act 2018.

As Vybe is a French company and acts under the French law, personal data is protected by Act no. 7887 of 6 January 1978, Act no. 2004-801 of 6 August 2004, article L 226-13 of the Criminal Code and the General Data Protection Regulation ((EU) 2016/679) (GDPR Directive).
Is Vybe free?
Yes ! At Vybe, all the services you need are free of charge, whether it's the app, the card, or its perks - you don't pay anything:
  • The app, the card and account maintenance are completely free.
  • Instant transfers between Vybe accounts are also completely free.
  • Bank transfers to/from other bank accounts are free.
  • The perks on the brands you love are completely free.
  • Of course, you can pay using your phone for free.
  • The first 3 ATM withdrawals are free, and charged £1 thereafter. (optional)
Is my money secure?
Yes, completely. Our application meets all industry safety standards. Your funds are completely protected, and are separate from the Vybe company's funds. Your money is deposited in a holding account with our partner Railsbank through its regulated entity PAYRNET LTD, created for each of our clients, and held with a Tier 1 credit institution.
How does Vybe make money?
We make money through our amazing brand partners who will provide you with benefits and discounts 💪
How do I put money on my account?
You will be able to put money on your account balance via bank transfer once you open your account! We’ll let you know as soon as you can open one!
Why is Vybe free?
We are supported by brand partners. In addition, some paid services will be available directly through the application.
Where is Vybe available?
Vybe is currently available in the UK and in France; we will let you know as soon as it’s available in more countries.
To which financial institution are you related?
We are a payment service institution and our partner is Railsbank, Payrnet Limited registered with the FCA under number 900594.
Are there other ways to earn money?
To earn money with Vybe all you have to do is use your referral link and refer as many people as possible who are not yet registered 🔥
Can I pay online and in store?
Yes of course! You can use your Vybe card wherever you want, in store and online 🔥

You can even pay using mobile payment for free ❤️
Is my personal data being sold?
In the UK your data is protected by the GDPR Directive as implemented and modified by the Data Protection Act 2018.

As Vybe is a French company and acts under the French law, personal data is protected by Act no. 7887 of 6 January 1978, Act no. 2004-801 of 6 August 2004, article L 226-13 of the Criminal Code and the General Data Protection Regulation ((EU) 2016/679) (GDPR Directive).

Vybe complies with these laws and ensures that your data is kept confidential. Data collected during registration is protected by the GDPR Directive.
Are the Vybe perks available worldwide?
At the moment the perks are available in the UK. Events such as concerts are only valid in one’s own country.
Can I get an overdraft?
No, you can only spend the money you have available in your account.
Does Vybe work abroad?
Yes, Vybe works abroad. Transactions are always free of charge, whether that’s online payments or in-store payments.
Can I withdraw money with Vybe?
Yes, you can withdraw money from any ATM in the world, free of charge (for the first 3 uses)!
Can I use Vybe if I already have another bank account?
Yes you can! Vybe is an alternative bank. You will receive a free card, a bank account number and an app to manage everything.
When will I receive the referral money?
The money that you have accumulated on your Vybe account will be available as soon as you open your account via the final application when it goes online 😎❤️
Do fake emails work?
No; please be aware that when an account is opened we check the email, phone number and identity used. If the account contains false information, your balance will be adjusted accordingly.
Any other questions?
We can answer all your questions on Insta : @vybecarduk